Quensus scaled with a new CRM, website, and proposal tools-boosting leads, automating sales, and winning bigger contracts through a structured business development strategy.
Quensus is a pioneer in intelligent water management, leveraging smart technologies to prevent leaks, reduce costs, and minimise environmental impact. Despite their technical achievements and a strong client base-including major names like Aviva-they faced commercial challenges that hindered further growth.
Their digital and marketing presence failed to reflect their innovation and technical edge. The website, though informative, lacked conversion-oriented design, and sales processes were inconsistent and reactive. Internally, the customer journey was fragmented, with a disjointed experience from enquiry to proposal delivery. Critical opportunities-especially in tenders, partnerships, and government contracts-were being missed due to limited infrastructure and resources.
To unlock their next growth phase, Quensus needed a cohesive business development ecosystem-one that could support larger contracts, enable proactive sales activity, and deliver a professional experience from first touchpoint to project close.
Saint Global delivered a complete commercial transformation for Quensus, aligning their brand, systems, and sales strategy to their market ambition. Our support spanned six strategic pillars:
We built a tailored business development strategy for Quensus focused on intelligent water solutions across insurance, development, and commercial sectors. The strategy included:
We redesigned the Quensus website to serve as a lead-generation asset that reflected their expertise. Key improvements included:
A full CRM system was implemented, allowing seamless tracking and conversion of leads. We connected every stage of the customer journey with automation:
To support the upgraded sales infrastructure, we created a visually-led brochure that effectively communicates the Quensus brand, value, and results. This tool enhances credibility in early-stage conversations and supports both digital and in-person sales activity.
Saint Global launched a new email marketing system and lead generation strategy aligned with customer pain points:
To elevate brand authority and support inbound growth, we developed:
Quensus is now firmly positioned for long-term commercial success. With Saint Global’s ongoing support, they’ve evolved from a technically pioneering company into a commercially resilient business with the structure, tools, and strategy to match their ambitions.
Through the implementation of robust CRM systems, streamlined sales processes, and targeted marketing infrastructure, Quensus has transformed how it attracts, nurtures, and converts opportunities. Their online presence and proposal materials now reflect the innovation and professionalism that have long defined their service offering-especially crucial as they engage with insurers, developers, and ESG-conscious partners.
Most importantly, Quensus is no longer constrained by reactive processes or limited resources. They now operate with a proactive business development engine that is continuously refined through their continued collaboration with Saint Global. This ongoing partnership ensures they remain agile, opportunity-ready, and capable of scaling into new markets, securing larger contracts, and deepening strategic relationships with leading organisations like Aviva.
With the foundation in place and a trusted growth partner by their side, Quensus is entering a new era of influence, ready to lead the market in intelligent water management-commercially as well as technically.
"Working with Saint has been a game-changer for our commercial strategy. They didn’t just give us advice – they built the infrastructure we needed to scale. From repositioning our brand to rebuilding our website and designing powerful sales tools like our brochure, their work has directly contributed to a stronger pipeline and more confident conversations with high-value clients. Their team quickly understood our industry, brought structure to our processes, and continue to be a valuable partner as we grow."