NextMinute started in New Zealand in 2016. Since then, we’ve expanded into Australia and the UK.
Our founder Simon Greenwood was having work completed on his house and was struggling to get his contractors to provide invoices so he could pay them. They were either scribbled on the back of a receipt, showing incorrect amounts, or the contractor simply didn’t know how much to charge. Simon thought that there must be a way for tradespeople to generate an invoice in the “next minute” and set out to build a trade-friendly platform that gave tradespeople the tools they needed to succeed.
NextMinute aims to make construction business owner’s life easier by managing pricing, planning, people and profits. We do this by providing one platform for them to quote, invoice, timesheet, and track project costs.
We then work closely with them to help them better understand where they are making or, more importantly, losing money,
As Head of Customer Success for the EMEA region, my role is to help educate Customers and Partners on how to get the most out of the system. Typically, I support our Account Executives in demonstrating the product to potential customers, help new customers by training their teams and ensuring that their data is in the system and they know how to use the features that provide the most value to their business. I also work alongside our partners to ensure we are working all together to support our mutual clients.
The most positive thing about working for NextMinute has to be the people & culture. Even though we are spread out across three different countries & multiple time zones, we work as one team, meaning geographics do not bind us and can help any customer or partner who needs a hand.
Another thing is being able to help educate construction business owners on how to accurately track the costs of a profit and how to spot red flags. Many of our customers are great with their hands but could be better with technology.
We are also big supporters of helping improve the lives of anyone in the construction industry - not just through software.
We are part of the Lighthouse Club, a charity which provides emotional, physical and financial well-being support to construction workers and their families.
Because I had been in the Construction Industry for a couple of years, I could understand the pain points that the software solved. I spent my first few days getting to grips with the system and building out my demo account with real-live examples of projects that had overrun.
I’ve always been fascinated by the financials behind running a construction business. It’s an industry where you must spend money to make money, and with small margins, every penny counts.
I’ve seen Construction businesses with Excel pages over 100 sheets long using formulas I’ve never heard of just to try and squeeze an extra 1% margin out.
The industry has shown me that there are a lot of “accidental business owners”. People who have learnt their trade and started on their own worked their socks off, and next, you know, they have a team of 10 and are turning down work. It is an industry where “the more you put in, the more you get out”.
The future of the Construction industry is digital. Whether using Artificial Intelligence to forecast project outcomes (shout out to the team at nPlan doing great things in this space) or utilising drones within Commercial / Industrial Construction, the industry is full of opportunities and innovation.
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