When you hire a VA they become part of your business team, become your best friend, you do not realise how much you need one till you have one, and when you have one you will never want to get rid of them. Running a business is tricky but VA’s are here to make it easier for you.
If you are starting to lose the love you once had for your company, ask yourself why? Actually, let us tell you why you have lost your love, it's because you are no longer doing the work you love. This is because you are spending more time on the admin tasks and the paperwork! Let a VA take the stress away from these tasks, this will give you the time to focus on the reason you started your business, to make people's lives easier not harder for you.
We know you have quite a lot of questions, so let’s answer them.
This blog is designed to help answer all those questions and give you an understanding of the value a VA can have on your business and how beneficial they can really be.
Hiring a VA has many benefits, such as;
1. Saving you money
2. You only pay for the work they do for you
3. Reduce your stress levels
4. Increased productivity and reduced workload for you
5. Drive your business growth
7. A little bit of everything
Let’s talk about the more specific question you may have - What tasks can a Virtual Assistant do for me?
70 tasks sounds a bit daunting, but these are the tasks you can pass on to someone else to do for you!
Let's start with your most time-consuming task you do not get paid for, but this is also one of the most important areas for your business, if it gets messy so does your business…
Your emails and diary becomes the main control centre of your entire business, they tell you who to see, where to go and when.
If your emails get messy you could be missing important business enquiries, meetings, or valuable time trying to find that email you saw a few weeks ago. If you are not keeping on top, your business could start to be going downhill quickly as missed emails can lead to missed meetings which could equal lost clients, lost clients equal lost money and the reason you started your business was to earn money not miss out on it!
Emails are every companies ’Safety Net’ let us show you some scenarios if you were in the construction industry for example,
Scenario 1 -
You verbally quoted a client for a £300 job, they agree that price and you crack on with the works agreed, once the job is complete you give them an invoice for £300, the client starts debating or querying this cost and you have no way to prove you quoted £300.
Scenario 2 -
You told your VA the price of a job you visited and asked them to send the client a quotation over email, the client replies with a go-ahead email, your VA will book this in your diary for a time you are available, you complete the works agreed on the agreed date, once the job is complete your let your VA know and they send the invoice to the client over email, the client then begins to debate the price saying you said a lower cost, now you have the email to prove your quoted cost and the client agreeing to the amount.
See, your VA and emails become your ’Safety net’ for complicated clients
1. Filtering emails
2. Updating Contacts in your CRM / Database Building
3. Appointment scheduling
4. Answering customer support emails
5. Reminder service
6. Calendar management
7. Organising and Filing emails
8. Alerting you of any important emails that require your attention
9. Filing spam emails
VA’s help your business grow, and it would be difficult to do this with an unorganised filing system. A Virtual Assistant helps maintain an organised system for a more efficient workflow. We are trained in multiple different softwares that are commonly used within business, why pay for a staff member to get the training when it is included with a Virtual Assistant?
Organised online filing is again another ’Safety Net’ for your business a VA can provide for you, having the right paperwork whenever, wherever all on your phone. That's right, I said on your phone, most VA’s work with Google Drive, this allows you to have any necessary paperwork you may need that you may have forgotten you needed. Google Drive allows VA’s to provide you with real-time documents, you will not have to keep emailing or calling your VA to send you this and that, it's all held on your Google Drive that you share with your VA.
10. Google drive Organisation
11. Data entry
12. PDF Conversion
13. Creating / Managing Spreadsheets
14. Preparing Powerpoint Presentations
15. Real-time Paperwork
When you first built your business with the money in your pocket to start doing the work you love, no one told you how admin tasks there could be. Admin duties are more than invoicing, emails and phone calls. You probably didn’t realise how many there were until you had to complete them in the evenings after you have worked all day.
Admin, it's a word every business owner dreads, the below tasks are the most important tasks to keep your business running at its full potential. Unfortunately, admin tasks are not everyone's cup of tea, which is what Virtual Assistants are here for! For example one of the tasks below are call Monitoring and Answering, this task is how potential clients contact you, but I said potential, you could spend 30 minutes? An hour? Or even more on one phone call with someone who may not even become a client, you could have spent that time doing a task that requires your attention more. VA’s will answer your calls to save you this time, you could receive 10- 15 calls a day, that could be equivalent to most of your day, and that is a whole working day gone in a blink of an eye, so what else can a VA help with?
16. Transcriptions of audio files
17. Preparation of Online Meeting minutes
18. Sending Quotations to clients
19. Form Creations
20. Deadline Tracking
21. Basic Bookkeeping
22. Sending Invoices to Clients
23. Voicemail Checking and Monitoring
24. Online research
25. Document Creation
26. Report Creations
27. Call Monitoring and Answering
28. Letter Preparation
29. Site Surveys preparation
30. Tender and Proposal Production
32. Presentations with folders
33. Email Production
A Virtual Assistant can even carry out personal tasks for you! They may seem small but once you let your VA take care of it, that’s more free time for you.
34. Purchasing Gifts
35. Personal Reminder service
36. Personal Diary Management
37. Personal Email Management
Well done! If you require this service in addition to your VA service it means you are starting to expand your business and that’s amazing! This is the reason VA’s become a VA, to help business owners expand and grow their companies
38. Post Job vacancies on Platforms such as Reed and Indeed etc
39. Evaluate any potential employees
40. Sends all suitable prospects to you
This will reduce your workload and save you time and save you the stress of sorting through potential employees.
Saint Financial Group Limited is slightly different from your typical Virtual Assistant, usually VA’s would also handle your Social Media and build your website. At Saint Financial Group we have our very own Media Department, this means we have professionals who can specifically work on your Website and Social Media to the highest of standards, giving you the best you deserve.
Let me show you how much we can do because we have our own professional media department.
43. Blog Publishing Management
44. Moderating Blog comments
45. Adding tags and Images to Blog posts
46. Business Card design
47. Website Development & Design
48. Website Management
49. Logo design/redesign, Banners, Icons, eBook Covers and Headers
50. Designing infographics images
51. Social Media Management
52. Creating Social accounts
53. Managing and increasing your Social following
54. Schedule tweets
55. Search engine Marketing
56. Creating Facebook Pages/ Groups
57. Promoting on Facebook
58. Posting on Facebook
59. SEO (Search Engine Optimisation)
60. Answering queries and messages across all social media platforms
61. Collating and Interpreting Facebook Insights
62. Create Pinnable images on Pinterest
63. Creating and Managing Youtube account
64. Basic Video Editing
65. Uploading Videos to Youtube
66. Monitoring YouTube Comments
67. Creating a New List in email marketing software
68. Editing Follow-up Emails and Auto-responders
69. Creating and scheduling Email Newsletters
70. Editing/ Proofreading emails
Outsourcing your needs out can be a cost effective and manageable solution where you are able to focus on the high level activity within your business while the day to day tasks are being managed and completed in a timely manner on your behalf.
Running a business can be overwhelming but this is why at Saint our purpose is "To give every business owner control of their business." Our business success services we offer are chosen to act as a back office for your business covering everything from finance to the admin tasks. If you are interested in how we can make the difference to your business get in touch here!
This article was written for Saint Financial Group, a multidisciplinary group based in the UK that helps small businesses develop and grow. SaintFG offers a range of quality solutions in supporting businesses.
Saint provides the luxury of free business consultancy for of our clients, call now for your free consultation with a friendly business advisor to discuss your burning questions and put that energy back into your business!
A one-off top up grant for retail, hospitality and leisure businesses worth up to £9,000 per property and is in addition to existing grant support. Any business which is legally required to close and which cannot operate effectively remotely, is eligible for the grant. This will contribute to funding which has already been guaranteed by the Government to help businesses plan their COVID-19 response in the months ahead.Next Blog